Privacy policy

Effective Date:
Platform Name: GlobalCropDeals
Operated By: Vendoglobal Private Limited

GlobalCropDeals (“we”, “our”, “us”), a domestic B2B agriculture trade platform operated under VendoGlobal Private Limited, is committed to protecting the privacy of all users who access our services. This Privacy Policy outlines how we collect, use, store, share, and protect your personal and business information.

By accessing or using our website, mobile application, or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of data:

a) Personal Information

• Full Name

• Phone Number

• Email Address

• Business/Shop/Firm Name

• GSTIN or Business ID (if applicable)

• Address and Location Data

• KYC Documents (PAN, Aadhaar, etc.)

b) Transaction & Business Data

• Products listed or purchased

• Order and payment history

• Invoices and delivery details

c) Device & Log Data

• IP Address

• Browser/Device Type

• Access Date, Time, and Duration

• App usage patterns

d) Communication Data

• Emails, chat history, or feedback shared with support

• Calls or messages sent via the platform

2. How We Use Your Information

We use the collected data for the following purposes:

• To register and verify vendors/buyers

• To manage orders, listings, and transactions

• To process payments and generate tax-compliant invoices

• To provide customer support and resolve issues

• To send important updates, notifications, or service-related alerts

• To comply with applicable laws and regulations

• To improve our platform and service quality

3. Information Sharing

We do not sell or rent your personal data. We may share data only with:

• Payment and banking partners for settlement purposes

• Government authorities, as required by law

• Internal service providers (IT, cloud, analytics) under strict confidentiality

• Logistics or delivery partners, when required for order fulfillment

4. Data Protection & Security

• Your data is stored securely on encrypted servers within India.

• We follow industry-standard security protocols to protect your information from unauthorized access, loss, or misuse.

• Access to your data is strictly restricted to authorized personnel only.

5. Your Rights

You have the right to:

• View or update your information

• Request correction or deletion of incorrect data

• Withdraw consent to use your data (where applicable)

• Raise concerns or complaints regarding misuse of data

To exercise any of your rights, email us at privacy@globalcropdeals.com.

6. Cookies & Tracking

We may use cookies and similar tools for:

• Saving login/session preferences

• Improving website/app performance

• Analyzing user activity to enhance user experience

You may disable cookies in your browser settings. However, this may limit certain functionalities.

7. Children’s Privacy

Our services are strictly intended for individuals aged 18 and above involved in business activities. We do not knowingly collect personal data from minors.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be notified through our website or app. Continued use of our services after such updates constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at: